Loner Mobile 1.9.20

Blackline Safety's Loner Mobile is a specialized application designed to enhance the safety of lone workers on iPhone devices. Fully compliant with GDPR standards, it ensures that all data remains securely within the organization’s control without sharing information with third parties. Currently, the platform manages safety protocols for over 60,000 employees across more than 50 countries worldwide.

Operational Overview

Organizations utilize Loner Mobile to oversee the safety of employees performing tasks beyond sight or sound of colleagues. The app is available at no cost through the iOS App Store. Each instance of Loner Mobile is linked to an organization-level Blackline Live account and requires an active service plan, subject to the details outlined in the Get Started section.

Configurability and Functionality

The application offers extensive customization options, enabling organizations to tailor safety monitoring through features such as check-in timers, no-motion (man down) detection, and compatibility with various Bluetooth accessories that provide wearable physical SOS buttons.

Operating discreetly in the background, Loner Mobile maintains continuous connection with the Blackline Safety Cloud, transmitting real-time safety status and location data. In emergency situations, the app triggers alerts to a designated live monitoring team who can coordinate assistance based on the employee’s current location. Monitoring options include internal supervisors, centralized control rooms, or Blackline’s dedicated 24/7 Safety Operations Center and partner Alarm Receiving Centers.

Core Lone Worker Functionalities

• Compatible with iPhone, iPad, and Apple Watch
• Operates via Wi-Fi and cellular networks
• Sends help requests through an SOS alert slider, including silent options
• Supports optional Bluetooth accessories for physical SOS activation
• Allows safety confirmation using customizable check-in timers
• Enables automatic check-ins during travel with configurable speed thresholds
• Employs Wi-Fi and GPS-based location technology with adjustable reporting intervals
• Notifies supervisors via SMS and email upon alert activation

Enterprise-Grade Cloud Platform

Blackline Live provides comprehensive web-based access from any internet-enabled device, featuring tools for configuration management, emergency response planning, data analytics, and industrial safety applications.

• Role-based access controls to safeguard data privacy in compliance with GDPR
• Real-time wireless configuration updates across all devices
• Consistent deployment of configuration profiles to ensure uniformity
• Robust emergency response management integrated into the platform
• Documented protocols for tailored incident response scenarios
• Automated alert escalation workflows directing notifications to appropriate contacts
• Optional 24/7 live monitoring services provided by Blackline or authorized partners
• Rapid SOC response times with 99% of alerts addressed within a minute
• Thorough documentation of each alert for compliance and reporting purposes

Service Plans and Activation Process

Loner Mobile is available as a free download; however, activation requires registration within an organization account on Blackline’s cloud-based platform. A valid service plan must be purchased which encompasses data storage, app configuration management, emergency response coordination, and analytics. Optionally, organizations may subscribe to continuous live monitoring services.

Next Steps

For activation requests or further information:

• North American and international inquiries: [email protected], +1 403 451 0327
• United Kingdom and Europe inquiries: [email protected], +44 1787 222684